Return Policy

1. Email us within 30 days from date of your order
2. BananaRep will issue you a RMA # (Return Authorization Number). The purpose of this RMA# is to notify our warehouse of your incoming return package so that it does not get lost. Packages returned to our warehouse without a RMA# will NOT be accepted and returned back to shipper.
3. Print and Complete Return Merchandise Form
4. Include ALL packaging included with product in the return box.
5. Once the return product is received and examined by our BananaReps, our accounting department will then credit back the payment used to place the initial order.
6. You should see the credit on your credit card statement on the next billing cycle, depending on your credit card company.

Please ship returns to:
BananaToys.com
RMA# ____
PO Box 2
La Puente, CA 91747-0002